Cancellation policy

Right of withdrawal

You have the right to cancel this contract within fourteen days without giving reasons. The withdrawal period is fourteen days from the day on which you or a third party designated by you, other than the carrier, took or has taken possession of the first goods.

In order to exercise your right of revocation, you must notify BIOLINE GmbH, Meurerstr. 39 – 41, 41836 Hückelhoven, Telephone: +49 (0) 2433 5934; Telefax: +49 (0) 2433 51392; Email: info [AT] jacoform [PUNKT] de; by means of an unambiguous declaration (z. e.g. a letter, fax or e-mail sent by post) about your decision to withdraw from this contract.

In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the end of the revocation period.

Consequences of revocation

Consequences of If you revoke this Agreement, we shall reimburse you for all payments we have received from you, including delivery charges (other than any additional charges resulting from the fact that you have chosen a method of delivery other than the cheapest standard delivery offered by us), immediately and at the latest within fourteen days of the day on which we receive notification of your revocation of this Agreement. Translated with (free version) For this refund, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no event will you be charged for this refund. We may refuse a refund until we have received the goods back or until you have provided proof that you have returned the goods, whichever is earlier.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. The deadline is met if you send the goods before the end of the fourteen-day period.

Return shipments are only free of charge via DPD. If the parcel is delivered to another company, it must be sufficiently stamped. Packages sent freight collect (not prepaid) will not be accepted.